Married Fun - Help using the website

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Need help with the website? Below you'll find some common questions and answers. If you still need help, contact us.

How do I create an account?

To get started, the service requires you to follow a few steps:

  • Begin by registering your account.
  • Follow the instructions in your activation email to verify your account.
  • Start your free trial of the service to evaluate what features the site has to offer.
  • When your trial time has expired your card will be billed according to the schedule you have selected or you may cancel at any time.

What if I don't get my activation email?

There are usually only a few reasons why you might not have received an activation email:

  • Sometimes email can be a bit delayed. If it's been just a couple of minutes, don't panic, email can sometimes take up to 5 or 10 minutes to arrive.
  • If it's been more than 10 minutes (or you're just excited to try out the site), be sure to check your spam folder. If it made it to your spam folder, try marking it as not spam or adding us to your address book to keep it from landing in your spam folder in the future.
  • If it's been more than 10 minutes and it's not in your spam folder, you may have typed in your email address incorrectly. The easiest way to confirm this is to try creating the account again using the same email address. If you typed it in correctly both times the system will let you know that the address already exists. If not, just leave the incorrect account there and create a new account with the correct address.

If you still need help, contact us.

What if I'm having trouble logging in?

Go to the login page and try again. You can log in using either your email address or the username you selected when you created the account. Be sure to match the same password exactly as you originally type it (for example, uppercase or lowercase letters). If you forgot your password you can request to have it reset.

How do I use the site?

Check out the getting started page (subscription required) to learn how to use the site's features in detail.

How do I report a bug?

If you've found a bug in our software, we apologize! Please report the bug so we can get it fixed. Include whatever information you can that might help us identify and fix the problem, such as your browser name and version, device brand and model, what steps you took to lead up to the issue, etc.

How do I request a site feature, give feedback or suggest new content?

We value your ideas and suggestions (even if it's just a typo!) Just let us know how we can do better and we'll do our best to improve our services.

How do I buy a gift card?

You can purchase gift cards for your married friends and family. Married Fun gift cards are great for many occasions. We offer gift cards that are either printable or delivered by email for your convenience.

How do I buy or redeem a gift card?

You can purchase a Married Fun gift card to send to friends or family. To redeem the gift, just follow the included instructions or visit our page to redeem a gift or promo

How do I cancel my account?

We'll be sorry to see you go :(  If you no longer wish to use the Married Fun service you can cancel your subscription at any time by logging in, going to the subscription page and clicking the "cancel subscription" link. You will continue to be able to access the site until your subscription period ends.